[{"slug":"what-is-an-ecg-machine","category":"Product Guides","title":"What Is an ECG Machine?","excerpt":"How electrocardiography systems capture your patient's heart activity, and what to look for when choosing one for your facility.","readTime":"4 min read","keywords":["ecg","ekg","electrocardiograph","heart activity","cardiac diagnosis"],"url":"/support/articles/what-is-an-ecg-machine/","featuredImage":null},{"slug":"what-is-holter-monitoring","category":"Product Guides","title":"What Is Holter Monitoring?","excerpt":"How ambulatory ECG recorders capture heart activity over extended periods, and where they fit alongside resting ECG.","readTime":"4 min read","keywords":["holter monitor","ambulatory ecg","arrhythmia","cardiac rhythm"],"url":"/support/articles/what-is-holter-monitoring/","featuredImage":null},{"slug":"what-is-an-eeg-machine","category":"Product Guides","title":"What Is an EEG Machine?","excerpt":"How electroencephalography records brain activity, and what neurology departments should consider before investing in a system.","readTime":"4 min read","keywords":["eeg","electroencephalograph","brain activity","seizure","neurodiagnostic"],"url":"/support/articles/what-is-an-eeg-machine/","featuredImage":null},{"slug":"what-is-an-emg-machine","category":"Product Guides","title":"What Is an EMG Machine?","excerpt":"How electromyography assesses nerve and muscle function, and what to know before adding it to your diagnostic services.","readTime":"4 min read","keywords":["emg","electromyography","nerve conduction study","ncs","neuromuscular"],"url":"/support/articles/what-is-an-emg-machine/","featuredImage":null},{"slug":"what-is-a-patient-monitor","category":"Product Guides","title":"What Is a Patient Monitor?","excerpt":"A quick guide to how bedside and central monitoring systems track vital signs across wards, ICUs, and specialty units.","readTime":"5 min read","keywords":["patient monitor","vital signs","bedside monitor","central monitoring","icu"],"url":"/support/articles/what-is-a-patient-monitor/","featuredImage":null},{"slug":"what-is-a-defibrillator","category":"Product Guides","title":"What Is a Defibrillator?","excerpt":"How defibrillators restore normal heart rhythm during cardiac emergencies, and what facilities should look for in a unit.","readTime":"3 min read","keywords":["defibrillator","defib","aed","cardiac arrest","resuscitation"],"url":"/support/articles/what-is-a-defibrillator/","featuredImage":null},{"slug":"what-is-spirometry","category":"Product Guides","title":"What Is Spirometry?","excerpt":"How spirometry measures lung function, and where it fits within a facility's broader pulmonary and vascular diagnostics.","readTime":"3 min read","keywords":["spirometry","lung function","copd","asthma","pulmonary function test"],"url":"/support/articles/what-is-spirometry/","featuredImage":null},{"slug":"what-is-transcranial-doppler-tcd","category":"Product Guides","title":"What Is Transcranial Doppler (TCD)?","excerpt":"How TCD ultrasound assesses blood flow in the brain's arteries, and what it's used for in neurovascular diagnostics.","readTime":"4 min read","keywords":["transcranial doppler","tcd","cerebral blood flow","stroke risk","neurovascular"],"url":"/support/articles/what-is-transcranial-doppler-tcd/","featuredImage":null},{"slug":"what-is-tcom-tcpo2","category":"Product Guides","title":"What Is TCOM / TCPOâ‚‚?","excerpt":"How transcutaneous oxygen monitoring supports wound care and vascular assessment, and who typically relies on it.","readTime":"3 min read","keywords":["tcom","tcpo2","transcutaneous oxygen","wound care","vascular assessment"],"url":"/support/articles/what-is-tcom-tcpo2/","featuredImage":null},{"slug":"what-is-hyperbaric-oxygen-therapy","category":"Product Guides","title":"What Is Hyperbaric Oxygen Therapy?","excerpt":"How hyperbaric oxygen chambers support wound healing and other clinical applications, and what facilities should know before adopting one.","readTime":"5 min read","keywords":["hyperbaric oxygen therapy","hbot","hyperbaric chamber","wound healing"],"url":"/support/articles/what-is-hyperbaric-oxygen-therapy/","featuredImage":null},{"slug":"what-is-transcranial-magnetic-stimulation-tms","category":"Product Guides","title":"What Is Transcranial Magnetic Stimulation (TMS)?","excerpt":"How TMS uses magnetic pulses to stimulate specific brain regions, and where it's applied in diagnostics and therapy.","readTime":"4 min read","keywords":["tms","rtms","transcranial magnetic stimulation","neuromodulation","depression therapy"],"url":"/support/articles/what-is-transcranial-magnetic-stimulation-tms/","featuredImage":null},{"slug":"what-is-intraoperative-monitoring-iom","category":"Product Guides","title":"What Is Intraoperative Monitoring (IOM)?","excerpt":"How intraoperative neurophysiological monitoring protects neural pathways during surgery, and what OR teams should look for in a system.","readTime":"4 min read","keywords":["iom","ionm","intraoperative monitoring","intraoperative neurophysiological monitoring","neuromonitoring","surgical monitoring"],"url":"/support/articles/what-is-intraoperative-monitoring-iom/","featuredImage":null},{"slug":"what-is-a-fetal-monitor","category":"Product Guides","title":"What Is a Fetal Monitor?","excerpt":"How cardiotocography tracks fetal heart rate and uterine activity, and what maternity units should consider when choosing a system.","readTime":"4 min read","keywords":["fetal monitor","cardiotocography","ctg","fetal heart rate","obstetrics","maternity"],"url":"/support/articles/what-is-a-fetal-monitor/","featuredImage":null},{"slug":"what-is-neurofeedback","category":"Product Guides","title":"What Is Neurofeedback?","excerpt":"How EEG-based neurofeedback trains brain activity in real time, and where clinics use it alongside other neurodiagnostic tools.","readTime":"4 min read","keywords":["neurofeedback","eeg neurofeedback","eeg biofeedback","brain training","biofeedback"],"url":"/support/articles/what-is-neurofeedback/","featuredImage":null},{"slug":"what-is-sudoscan","category":"Product Guides","title":"What Is SUDOSCAN?","excerpt":"How electrochemical skin conductance assesses sudomotor function, and why it matters for peripheral autonomic neuropathy screening.","readTime":"4 min read","keywords":["sudoscan","sudomotor function","electrochemical skin conductance","autonomic neuropathy","small fiber neuropathy","peripheral neuropathy"],"url":"/support/articles/what-is-sudoscan/","featuredImage":null},{"slug":"how-to-choose-an-ecg-machine","category":"Buying Guides","title":"How to Choose an ECG Machine","excerpt":"Key factors to weigh, from channel count to after-sales support, before purchasing an ECG system for your facility.","readTime":"4 min read","keywords":["ecg buying guide","electrocardiograph","choosing ecg machine"],"url":"/support/articles/how-to-choose-an-ecg-machine/","featuredImage":null},{"slug":"how-to-choose-a-patient-monitor","category":"Buying Guides","title":"How to Choose a Patient Monitor","excerpt":"What to evaluate, parameters, networking, and alarm management, when selecting monitors for your ward or ICU.","readTime":"4 min read","keywords":["patient monitor buying guide","vital signs monitor","icu monitor selection"],"url":"/support/articles/how-to-choose-a-patient-monitor/","featuredImage":null},{"slug":"choosing-the-right-eeg-system","category":"Buying Guides","title":"Choosing the Right EEG System","excerpt":"How to match an EEG system to your neurology department's case mix, from routine outpatient studies to epilepsy monitoring.","readTime":"4 min read","keywords":["eeg buying guide","choosing eeg system","neurology equipment"],"url":"/support/articles/choosing-the-right-eeg-system/","featuredImage":null},{"slug":"choosing-medical-equipment-for-your-facility","category":"Buying Guides","title":"Choosing Medical Equipment for Your Facility","excerpt":"A practical framework for evaluating new medical equipment purchases, beyond just price and specifications.","readTime":"5 min read","keywords":["medical equipment buying guide","equipment procurement","total cost of ownership"],"url":"/support/articles/choosing-medical-equipment-for-your-facility/","featuredImage":null},{"slug":"understanding-medical-equipment-specifications","category":"Buying Guides","title":"Understanding Medical Equipment Specifications","excerpt":"A plain-language guide to reading spec sheets so you can compare medical devices meaningfully, not just by price.","readTime":"4 min read","keywords":["medical equipment specifications","spec sheet","device accuracy"],"url":"/support/articles/understanding-medical-equipment-specifications/","featuredImage":null},{"slug":"questions-to-ask-before-purchasing-medical-equipment","category":"Buying Guides","title":"Questions to Ask Before Purchasing Medical Equipment","excerpt":"A checklist of practical questions to bring to any medical equipment purchase discussion with a supplier.","readTime":"3 min read","keywords":["medical equipment checklist","buying questions","procurement checklist"],"url":"/support/articles/questions-to-ask-before-purchasing-medical-equipment/","featuredImage":null},{"slug":"product-demonstrations-explained","category":"Services & Support","title":"Product Demonstrations Explained","excerpt":"What happens during a product demo, and how to make the most of one before deciding on new equipment.","readTime":"3 min read","keywords":["product demo","equipment demonstration","trial equipment"],"url":"/support/articles/product-demonstrations-explained/","featuredImage":null},{"slug":"what-to-expect-during-installation","category":"Services & Support","title":"What to Expect During Installation","excerpt":"What to check on-site, power, space, and workflow, before our team installs your new medical equipment.","readTime":"4 min read","keywords":["installation process","equipment setup","site readiness"],"url":"/support/articles/what-to-expect-during-installation/","featuredImage":null},{"slug":"product-training-process","category":"Services & Support","title":"Product Training Process","excerpt":"What your clinical and biomedical staff can expect during onboarding for a new device.","readTime":"3 min read","keywords":["product training","staff onboarding","clinical training"],"url":"/support/articles/product-training-process/","featuredImage":null},{"slug":"preventive-maintenance","category":"Services & Support","title":"Preventive Maintenance","excerpt":"Why scheduled calibration and inspection extend the life of your diagnostic and monitoring equipment.","readTime":"4 min read","keywords":["preventive maintenance","calibration","equipment servicing"],"url":"/support/articles/preventive-maintenance/","featuredImage":null},{"slug":"after-sales-support","category":"Services & Support","title":"After-sales Support","excerpt":"From service requests to spare parts, here's how our team supports you after your equipment is installed.","readTime":"4 min read","keywords":["after-sales support","technical support","spare parts","service request"],"url":"/support/articles/after-sales-support/","featuredImage":null},{"slug":"warranty-information","category":"Services & Support","title":"Warranty Information","excerpt":"What's typically covered, what isn't, and how to keep your equipment's warranty valid.","readTime":"4 min read","keywords":["warranty","equipment warranty","manufacturer warranty","warranty claim"],"url":"/support/articles/warranty-information/","featuredImage":null}]

[{"slug":"nationwide-support","question":"Do you provide nationwide support?","answer":"Yes. We serve healthcare facilities across the Philippines, with installation, training, and after-sales support arranged for provincial and regional locations in addition to Metro Manila.","category":"Services & Support","keywords":["nationwide support","provincial support","regional coverage"],"url":"/support/#faq-nationwide-support"},{"slug":"installation","question":"Do you provide installation?","answer":"Yes. Our technical team handles delivery, setup, calibration, and functional testing for all the equipment we distribute, so your device is ready for clinical use from day one.","category":"Services & Support","keywords":["installation","setup","calibration","functional testing"],"url":"/support/#faq-installation"},{"slug":"product-training","question":"Do you provide product training?","answer":"Yes. Every installation includes hands-on training for both clinical staff and your biomedical or facilities team, covering day-to-day operation, basic troubleshooting, and maintenance.","category":"Services & Support","keywords":["product training","staff training","onboarding"],"url":"/support/#faq-product-training"},{"slug":"request-quotation","question":"How do I request a quotation?","answer":"You can <a href=\"/contact/?type=quotation#inquire\" class=\"font-semibold text-brand-600 dark:text-brand-300 underline\">request a quotation through our contact page</a> or by reaching out directly by phone or email. Let us know the product or clinical need, and our team will follow up with pricing and availability.","category":"Buying Guides","keywords":["quotation","quote request","pricing"],"url":"/support/#faq-request-quotation"},{"slug":"request-technical-support","question":"How do I request technical support?","answer":"You can reach our support team by phone, WhatsApp, or through our <a href=\"/contact/?type=support#inquire\" class=\"font-semibold text-brand-600 dark:text-brand-300 underline\">contact page</a>. Let us know the equipment model and the issue you're experiencing, and we'll advise on next steps.","category":"Services & Support","keywords":["technical support","service request","repair"],"url":"/support/#faq-request-technical-support"},{"slug":"request-documentation","question":"How do I request product documentation?","answer":"Brochures, technical specifications, and other product documentation can be requested through our <a href=\"/contact/?type=general&message=I%27d%20like%20to%20request%20product%20documentation.\" class=\"font-semibold text-brand-600 dark:text-brand-300 underline\">contact page</a>. Let us know which products you're interested in and we'll send the relevant materials.","category":"Product Guides","keywords":["product documentation","brochure","specifications","datasheet"],"url":"/support/#faq-request-documentation"},{"slug":"industries-served","question":"Which industries do you serve?","answer":"We work with hospitals, specialty clinics, diagnostic centers, rehabilitation centers, medical laboratories, and government healthcare facilities across the Philippines.","category":"Buying Guides","keywords":["industries served","hospitals","clinics","government healthcare"],"url":"/support/#faq-industries-served"},{"slug":"brands-carried","question":"Which brands do you carry?","answer":"We represent internationally recognized manufacturers including Nihon Kohden, Shenzhen Comen, Viasonix, Deymed, Magstim, OxyHealth Europe, and more. Visit our <a href=\"/partners/\" class=\"font-semibold text-brand-600 dark:text-brand-300 underline\">Partners page</a> for the complete list.","category":"Product Guides","keywords":["brands","manufacturers","partners"],"url":"/support/#faq-brands-carried"}]

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